Elite Chariots Automotive Ltd – Terms and Conditions of Service

1. Definitions

• „Company” refers to Elite Chariots Automotive Ltd.
• “Client” refers to the individual or business requesting services.
• “Vehicle” refers to the car, van, or other transport unit being moved or recovered.
• “Service” refers to transportation, recovery, or any related work carried out by the
  Company.

2. Booking and Payment

•  All bookings must be confirmed via phone, email, or our official booking system.
•  Payment is due upon completion of the service unless a prior agreement is made in
  writing.
•  The Company reserves the right to request a deposit or full payment upfront for specific
  jobs.

3. Cancellations

•  Cancellations made with less than 72 hours’ notice may incur a cancellation fee.
•  If our recovery or transport vehicle has already been dispatched, the full charge may
  apply.

4. Liability

•  Elite Chariots Automotive Ltd will exercise due care when handling vehicles, but we
  accept no liability for pre-existing damage.
•  We are not responsible for mechanical, electrical, or structural failure of vehicles during
  loading, unloading, or transit unless caused by proven negligence.
•  Clients are responsible for informing us of any known defects that may affect safe
  handling or transport (e.g., faulty brakes, steering issues).

5. Insurance

•  All vehicle movements are covered under our Goods in Transit insurance, subject to
  stated terms and value limits.
•  Clients are encouraged to maintain their own insurance for added coverage during
  transit.

6. Access and Preparation

•  The Client must ensure there is safe, legal, and adequate access for our
  recovery/transport vehicles at both pickup and delivery locations.
• Any delays caused by inaccessible or unsafe conditions may result in additional charges.

7. Delays and Unforeseen Situations

• Elite Chariots Automotive Ltd is not liable for delays due to traffic, weather conditions,
  vehicle breakdowns, or other factors beyond our control.
•  Clients will be notified as early as possible if a delay occurs.

8. Storage and Holding

• Vehicles held at our facility beyond the agreed timeframe may incur a daily storage fee.
• Vehicles not collected within a reasonable period following written notice may be
  disposed of or subject to legal action, in accordance with relevant regulations.

9. Complaints and Disputes

• Any complaints must be submitted in writing within 7 days of service completion.
• We aim to resolve all complaints fairly and promptly.

10. Governing Law

• These Terms and Conditions are governed by and interpreted in accordance with the
  laws of the United Kingdom.
• By using our services, the Client agrees to these terms in full.