Privacy Policy

1. General Information

• The website is operated by Elite Chariots Automotive Ltd, registered at 65 Everard Rise, Scotland.
• You can contact us at: contact@elitechariots.com
• We are the data controller responsible for processing your personal data.

2. What Data We Collect

We may collect personal information you provide voluntarily through forms or chats on our website, such as:
• Name, email, phone number
• Vehicle details
• Messages sent via contact forms or online chat

We also collect technical data (like your IP address or browser type) for security and analytics purposes.

3. How We Use Your Data

We process your data to:
• Handle enquiries and bookings
• Provide and improve our services
• Display offers and updates
• Communicate with you as requested

We may also use cookies and analytics tools (like Google Analytics and Facebook Pixel) to understand how users interact with our website.

4. Legal Basis for Processing

We process your data based on:
• Your consent (e.g. for marketing)
• The performance of a contract (e.g. providing a booked service)
• Our legitimate interests (e.g. website improvement, fraud prevention)

5. Data Sharing

We do not sell or share your personal data with third parties, except when:
• Required by law
• Necessary to provide our services (e.g. hosting provider, payment operator, chat system)

5a. Hosting

Our website is hosted by Hostinger International Ltd, which provides technical infrastructure and support to keep this website running securely and efficiently.
As part of hosting, certain technical data (e.g. IP addresses, server logs) may be processed for security, diagnostics, and service continuity purposes.

6. Your Rights

You have the right to:
• Access your personal data
• Correct or delete your data
• Restrict or object to processing
• Request data transfer (portability)

You can also file a complaint with the UK Information Commissioner’s Office (ICO) if you believe your data has been mishandled.

7. Cookies

Our website uses cookies to:
• Ensure proper functionality
• Analyse website traffic
• Run personalised ads (e.g. via Google or Facebook)

You can manage cookie settings in your browser at any time. Please note that disabling cookies may affect website functionality.

8. Data Retention

We keep your data only as long as necessary to fulfil the purposes stated above or to comply with legal obligations (e.g. tax or accounting rules).
Marketing data is not stored longer than 3 years.

9. International Transfers

Your data may be transferred outside the UK or EU (e.g. to service providers in the USA), always with appropriate safeguards in place (e.g. standard contractual clauses).

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If you have any questions about your data or this policy, please contact us at contact@elitechariots.com